Privacy & Security

YOUR PRIVACY

Thank you for shopping at luckybirdcashmere.com  (the “Website”). This privacy and security policy (“Policy”) outlines the information we collect about you on the Website, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

Luckybiirdcashmere.com collects customer’s information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey.

Please note, your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

We use your information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you.  With your permission, we may send you emails about our store, new products and other updates.

In addition, we monitor use of the Website and traffic patterns to improve the Website design and the products and services we offer as well as to determine what offers, promotions or information to send to you. We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud. To opt out of any such data collection, contact us by email: info@luckybirdcashmere.com.

SHARING YOUR PERSONAL INFORMATION

Luckybirdcashmere.com  may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may disclose your personal information  if you violate our Terms and Conditions.

In the event that a store, division, assets or part or all of Lucky Bird Cashmere  is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.

HOW DO YOU GET MY CONCEPT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

HOW DID I WITHDRAW MY CONCEPT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@luckybridcashmere.com.

BIGCOMMERCE

Our store is hosted on BIGCOMMERCE Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through BIGCOMMERCE ‘s data storage, databases and the general BIGCOMMERCE  application. They store your data on a secure server behind a firewall.

OUR EMAIL LIST

We offer those who sign-up for our email list advanced notice of sales, and other news from Lucky Bird.  If you would like to unsubscribe from our email list please contact us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.

WHAT IS COOKIES?

“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. Kindly note however that if you decline cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept cookies on the Website.

SHOPPING

We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

CHILDREN ‘s PRIVACY

Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If Luckybirdcashmere.com learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us as provided below.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us.

So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

POLICY CHANGES

Luckybirdcashmere.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. Changes and clarifications will take effect immediately upon their posting on the website.  Feel free to contact us with any questions about our Privacy & Security Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you,  or simply want more information contact us  sales@luckybirdcashmere.com.