Order Cancellation

If you place an order and wish to cancel it, please contact us immediately at sales@luckybirdcashmere.com.   If the order has not yet shipped but your card has been charged then we can arrange a credit back to your card, including any shipping costs. If the order has already been processed and passed to mail service office then you will need to return the product, at your expense to us, for a refund.  Your refund will not include the original shipping charges.